Grievance Cell

Addressing Concerns, Ensuring Harmony

At Tara College of Education, we prioritize the well-being and satisfaction of our students, faculty, and staff. The Grievance Cell is an essential part of our commitment to creating a transparent, fair, and harmonious campus environment. It serves as a dedicated platform for addressing and resolving grievances effectively and efficiently.

Objectives

1. Provide a Platform for Redressal

The Grievance Cell provides a structured platform where students, faculty, and staff can express their concerns and grievances without fear of retribution.

2. Ensure Fair Resolution

We are committed to ensuring that all grievances are addressed impartially and resolved in a timely manner. Our aim is to provide fair and just solutions to all issues raised.

3. Promote a Positive Environment

By addressing grievances promptly, we strive to maintain a positive and conducive learning and working environment. Our goal is to foster a culture of mutual respect, understanding, and cooperation.

4. Enhance Transparency

The Grievance Cell operates with transparency, ensuring that the grievance redressal process is clear and accessible to all members of the college community.

Functions and Responsibilities

1. Grievance Submission

Students, faculty, and staff can submit their grievances in writing to the Grievance Cell. A designated grievance box and an online submission form are available for convenience and confidentiality.

2. Acknowledgment and Review

Upon receipt of a grievance, the Grievance Cell acknowledges the submission and conducts a thorough review. Each grievance is taken seriously and investigated with due diligence.

3. Mediation and Resolution

The Grievance Cell mediates between the concerned parties to facilitate a mutually acceptable resolution. This may involve meetings, discussions, and negotiations to ensure that all perspectives are considered.

4. Follow-Up and Feedback

Post-resolution, the Grievance Cell follows up to ensure that the agreed-upon solutions are implemented and effective. Feedback is sought to continually improve the grievance redressal process.

Grievance Handling Process

1. Submission

Grievances can be submitted through

Grievance Box

Located in [designated area]

Online Form

Available on the college website

Email: [Insert Email Address]

2. Acknowledgment

An acknowledgment receipt is provided within 48 hours of submission.

3. Investigation

A thorough investigation is conducted, involving all relevant parties. Confidentiality is maintained throughout the process.

4. Resolution

A resolution is proposed within a specified timeframe, and the involved parties are informed of the outcome.

5. Appeal

If the grievance is not satisfactorily resolved, an appeal can be made for further review by a higher authority.

Commitment to Fairness

The Grievance Cell at Tara College of Education is committed to upholding the principles of fairness and justice. We ensure that every grievance is addressed with the utmost importance and sensitivity. Our dedicated team works diligently to foster a supportive and responsive environment for all.